Last Updated: 7 October 2026

At Fairytale Elite, we carefully prepare and pack every order to ensure it reaches you safely and in excellent condition.

1. Order Processing

Orders are generally processed within 1–3 business days after the order is successfully placed and payment is confirmed.

Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Time

Once your order has been dispatched, delivery generally takes approximately 3–7 business days, depending on your location and the courier service.

Delivery timelines are estimates and may vary due to weather conditions, public holidays, courier delays, remote locations, or other circumstances beyond our control.

3. Order Tracking

Once your order has been shipped, you may receive tracking information through your registered email address or phone number, where available.

You can use the tracking information provided to check the status of your shipment.

4. Shipping Address

Please make sure that your shipping address, phone number, and other delivery details are accurate when placing your order.

Fairytale Elite is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

5. Delayed or Lost Orders

While we work with reliable delivery partners, occasional delays may occur due to circumstances beyond our control.

If your order appears to be significantly delayed or you believe it may have been lost in transit, please contact us so that we can assist you in checking the shipment status.

6. Damaged Packages

If your package appears damaged at the time of delivery, please take photographs or videos of the package and contact us as soon as possible.

For products that arrive damaged, please refer to our Return & Refund Policy for the applicable procedure.

7. Delivery Attempts

Our delivery partner may make multiple delivery attempts. Please ensure that someone is available to receive the package at the provided delivery address.

If a shipment is returned to us because it could not be delivered due to an incorrect address, repeated failed delivery attempts, or the recipient being unavailable, additional arrangements may be required before the order can be shipped again.

8. Contact Us

If you have any questions regarding your shipment, please contact:

Fairytale Elite
Email: fairytalestor@gmail.com
Phone / WhatsApp: +91 90499 33265